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Concerned about a Student?

Consult with University Counseling Center Staff

 

The counselors at the UCC are available to help faculty and staff members who are concerned about a student.  Counselors can help assess the situation, suggest possible approaches to take with students and discuss resources on campus for faculty, staff and students.  Call (361) 825-2703 to speak with the Counselor on Duty.   If your situation is an emergency, tell the receptionist you wish to speak to a staff member immediately.

You may be able to assist many distressed students on your own by simply listening and referring students for further help. You are not expected to provide psychological counseling and may want to refer distressed students to the UCC. UCC professional staff are trained to assess for emotional problems and psychological disorders, provide short-term counseling to enrolled students, and assist with the referral process to community providers when more assistance is needed.

Emergency situations are rare; however, immediate and decisive action is necessary when they do occur. Generally, a psychological emergency involves one or more of the following conditions:

  • A suicidal attempt, gesture, threat, or stated intention
  • A homicidal attempt, gesture, threat, or stated intention
  • Behavior posing a threat to self
  • Behavior posing a threat to others
  • Loss of contact with reality
  • Inability to care for oneself

The primary campus resources for responding to mental health emergencies are the University Counseling Center, the University Police Department and the Division of Student Engagement & Success. The following options are available to you:

  • Phone consultation with a UCC staff counselor is available during work hours. Call (361) 825-2703. If your situation is an emergency, tell the receptionist you wish to speak to a staff member immediately.
  • You can also walk the student over to the UCC for an emergency consultation or appointment during work hours. Please call the UCC if you plan to do this.
  • If the student is uncooperative, unusually aggressive or otherwise unmanageable, or you otherwise need immediate assistance, contact the University Police immediately at 825-4444.
  • Notify the Division of Student Engagement & Success of all student emergencies at 825-2612 (even if you have consulted with UCC or UPD). Ask to speak with the Assistant Vice President for Student Engagement & Success/Dean of Students.
  • After hours and weekends, call (361) 825-2703 and press 2 to speak with a crisis counselor.
Be prepared to provide as much information as possible about the student and the situation to the campus resources you contact.